Privacy Policy
CHARTERS GROUP WEBSITE TERMS AND CONDITIONS
This site is owned and operated by Charters Group Limited (referred to as "Charters/we/our/us"), a limited company registered in England under company registration number 00637140,the registered office address of which is: 251 Ash Road, Aldershot, Hampshire, GU12 4DD.
As a user of our website (referred to as "you/your") youacknowledge that such use is subject to our terms and conditionsset out below.
ACCURACY OF INFORMATION
Charters Group reserves the right to change the terms and conditions toits websites at any time at its sole discretion. Charters Group will usereasonable endeavours to verify the accuracy of any information onthis website but makes no warranty or representation of any kind,express or implied, statutory or otherwise, regarding the contents oravailability of the website or that it will be timely or error-freeor that any defects will be corrected, or that the website or theserver that makes the website available are free of viruses orrepresents the full functionality, accuracy, reliability of thewebsite.
To the extent permitted by law Charters Group will not beresponsible for or be liable to you for any loss of content ormaterial uploaded or transmitted through its website and Charters Groupaccepts no liability of any kind for any loss or damage frominformation contained on the website or action taken or taken inreliance of such material.
No information or images on Charters Group websites should be used or duplicated without prior written permission.
All information and prices detailed on the Charters Group websitesare correct at time of publication, but may be subject to change at anytime without prior notice. Please refer direct to Charters Groupdealers for specific details on new and used vehicles, accessories,after sales information, prices and finance plans.
GENERAL TERMSThis Privacy Policyrelates to the use of any personal information you provide through theCharters Group websites. This policy explains the following:
| 1 |
what information Charters Group may collect about you and how it may be used |
|
| 2 | when Charters Group may use your details to contact you |
|
| 3 | whether Charters Group will disclose your details to anyone else |
|
| 4 | your choices regarding the personal information you have provided to us |
|
| 5 | the use of cookies on Charters Group websites and how you can reject these |
Charters Group is legally obliged to use any personal informationyou provide in accordance with relevant laws, including the DataProtection Act 1998 (these laws are referred to collectively in thisPrivacy Policy as the "data protection laws").
Charters Group websites contain hyperlinks to websites owned andoperated by third parties. We do not accept any responsibility orliability for the privacy practices of such third party websites andyour use of such sites is at your own risk.
Information collected and its usage
In requesting a service from a Charters Group website, you may berequired to submit personal information, such as your name, emaildetails, postal address, telephone or mobile number, date of birth. Byvoluntarily entering this information, you enable Charters Groupbusinesses to provide you with the services selected.
Charters Group may use the submitted personal data for market researchand sales tracking, and to contact you for marketing purposes. Charters Group may disclose this informationto other companies within its group of companies, andto its franchise manufacturers for the above purposes.
Charters Group may collect anonymous data - information that cannot belinked to you directly. For instance, the type of Web browser thatyou are using, or the location of an advertisement that you mayhave clicked on.
When you view its websites, Charters Group may store information on yourcomputer in the form of a 'cookie' file. This information is usedin a variety of ways: for instance, to help you complete formsquickly, or to provide links to information that is relevant toyou. If you would rather this information were not stored on yourcomputer, please refer to your Web browser's operatinginstructions.
Charters Group websites also collect IP addresses (a unique identifierof a specific computer or other network device on the internet).Analysis software may be used to review IP addresses and cookies forthe purpose of enhancing your user experience. This information is notused to develop a personal profile of you and the log files areregularly purged.
Where Charters Group proposes using your personal information for any otheruses we will ensure that we notify you first. You will also be giventhe opportunity to withhold or withdraw your consent for your use otherthan as listed above.
Charters Group may contact you:
|
|
In relation to the functioning of any service you have signed up for in order to ensure that Charters Group, and its dealers, can deliver the services to you |
|
|
Where you have opted to receive further correspondence |
|
|
In relation to any contribution you have made to Charter Group websites, eg submitting a form for further information |
|
|
To invite you to participate in market research or surveys about Charters Group services (participation is always voluntary) |
|
|
For marketing purposes where you have specifically agreed this |
If you are aged 16 or under, please get your parent/guardian'spermission beforehand whenever you provide personal information to theCharters Group websites. Users without this consent are not allowed toprovide uswith personal information.
Sharing your information
Charters Group will keep your information confidential except wheredisclosure is required or permitted by law (for example to governmentbodies and law enforcement agencies) or as described in this policy. Generally, we will only use your information within the Charters Groupbusinesses and those of our franchise manufacturers. Although we mayuse third parties to process your information, such organisations arerequired to comply strictly with our instructions and are not permittedto use your personal information for their own business purposes.
Charters Group may use your personal information to take relevantaction in respect of any offensive, inappropriate or objectionable orother disruptive behaviour undertaken in relation to our websites.Where Charters Group reasonably believes that you are or may be inbreachof any of the laws of England or Wales (e.g. because content you haveposted may be defamatory), we may use your personal information toinform relevant third parties such as your employer, schoole-mail/Internet provider or law enforcement agencies about the contentand your behaviour.
Your choices
Charters Group will hold your personal information on our systemsfor as long as is necessary for the relevant service, as long as is setout in any relevant contract you hold with Charters Group or until yourequest to be removed from our database.
Under the Data Protection Act you have the right to request a copy ofthe personal information Charters Group holds about you and to have anyinaccuracies corrected. A fee will be charged for such informationrequests and will require you to prove your identity formally. We willuse reasonable efforts to supply, correct or delete personalinformation about you on our files.
This privacy policy may be updated from time to time and you maywish to review it prior to submitting personal information on ChartersGroup websites. The date of the most recent revision(s) will be notedon this page. Please address requests and questions about this PrivacyPolicy to the Data Protection Officer, Charters Group, 251 Ash Road, Aldershot, Hampshire, GU12 4DD.
Use of cookies
A cookie is a small amount of data, which often includes a uniqueidentifier that is sent to your computer or mobile phone (referred tohere as a "device") browser from a website's computer and is stored onyour device's hard drive. Each website can send its own cookie to yourbrowser if your browser's preferences allow it, but (to protect yourprivacy) your browser only permits a website to access the cookies ithas already sent to you, not the cookies sent to you by other sites.Many sites do this whenever a user visits their website in order totrack online traffic flows.
Users have the opportunity to set their devices to accept allcookies, to notify them when a cookie is issued, or not to receivecookies at any time. Each browser is different, so check the "Help"menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profileof our visitors and help us to provide you with a better userexperience. Charters Group may also use independent measurement andresearch companies to gather and analyse information using cookiesregarding visitors to our websites. Such third parties are notpermitted to any information collected for their own business or otherpurposes.
Last Updated : 1 June 2009