Customer Comments

Once again the Charters Group continues to impress with customer service. Our branches always provide exceptional support to customers. We all know how stressful it can be to have things go wrong with your car. This is where our professionalism, speed versatility and support are a welcome change from alternative companies. Our after-sales service is second-to-none and provides you with the security you need to have a safe and enjoyable journey each and every day.

Don’t take our word for it. Take a look at our comments below and judge for yourself. Make sure you pay a visit to your local Charters Dealership to experience how our service can help you when you most need it.

"I am writing to you to express mine and my wife's appreciation for the way David Cadby dealt with us during our recent purchase of a Vauxhall Antara. He was extremely helpful and answered all our queries in an honest and forthright manner, something we did not find in other garages in the area recently whilst looking for a 4x4 vehicle. Mr Cadby went to great lengths to inform us about the benefits deriving from owning an Antara especially during the winter months. Coincidentally, Mr Cadby also sold us a Peugeot for my wife three years ago which proved to be everything he said it would be. We will no doubt visit Charters in the future when the time comes for us to change our vehicle."

"I wanted to take this opportunity to advise you on the excellent service I received from your service department at Charters . The service I received...was excellent .It was the first time I have taken my car to Peugeot which is a Peugeot 206GTI at Charters, and I was impressed with the service from the offset when I made my first call to the service department. The service was friendly professional and I would not hesitate to recommend any one to take their car to Charters."

"I have always used Charters Peugeot for my car, and been pleased with the service. My car was fixed in a timely way and there was the flexibility to add on a small job that I had been meaning to pop in for. I am always impressed by the knowledge and professionalism of the front desk staff and know I am guaranteed very good customer service at Charters Reading, which makes life a lot easier"

"Thank you so much with all your help regarding my new Peugeot 206 convertible. I would like to take this opportunity to say what great staff you have there. I bought my car from you about 2 months ago. The staff were very helpful and kept in contact on a daily basis... Thank you."

"I have brought the car into you on three occasions since then and have had excellent service each time from your receptionists and staff who have given me superb service. Thank you and keep up the good work!!"

"I just wanted to say thank you very much for all your help today with regards to my car. I would also like to say a huge thank you to the technician(s) and the sales team who have also been brilliant. I really appreciate your efficient work to repair my car as quickly as you possibly can. So I would like to take this opportunity to thank you all once again for you help, support and fantastic service."

"I would like to thank your company and staff for their quick response to the recent problem I had with the windscreen washers on my car. To be able to receive such a good service from a main dealer will certainly influence where I buy my next new car from, hopefully early next year. Thank you."

"I am writing to say that how impressed I am with your service department. The staff were very polite, kept me up to date and so professional, nothing was to much trouble while my car was undergoing a complete engine change. The staff that dealt with me are a credit to your company and that is what will make me come back and buy a new Car when we decide to buy a new one."